Solutions Specialist

first_img* Do you have one (1) to three (3) years of experience incorporate training and/or continuing education?YesNo Position TitleSolutions Specialist DepartmentWorkforce & Professional Dev Work Schedule Summary of Essential Functions * Do you have an advanced degree in Human Resources or relatedLearning and Development field?YesNo EEO Statement Posting Details Pay Rate$20.31/hour The Solutions Specialist, who reports to the Talent DevelopmentServices Manager of College of Lake County’s ( CLC ) Workforce andProfessional Development Institute ( WPDI ), collaborates with theWPDI managers of Professional Development (PD), Small BusinessDevelopment & International Trade Center ( SBDC – ITC ), TalentDevelopment Services ( TDS ) as well as the WPDI ExecutiveDirector, PD program coordinators, and TDS consultants to researchand recommend solutions, training, and educational needs for LakeCounty’s business community.The Solutions Specialist will proactively research the local labor,employer, and small business market to analyze, recommend, andevaluate subject matter experts, instructional designers,developers, instructors, and facilitators (internally andexternally.)CLC offers a competitive salary, excellent benefits that currentlyincludes BlueCross/BlueShield of Illinois health, Delta dental andSuperior vision insurance plans, tuition support for employees andqualified family members, three retirement plans, disability, groupand supplemental life insurance, health and dependent care flexiblespending account plans, a four-day work week in the summer (Fridaysoff!), generous vacation, sick and personal time off and 13 paidholidays each year.The College of Lake County ( CLC ) is a comprehensive communitycollege located in northeastern Illinois committed to being aninnovative educational institution providing life-changing pathsfor our students by offering exceptional learningexperiences.The college is widely recognized for student success, business andcommunity partnerships and for the achievements of our faculty,staff and alumni. Long-known as an employer of choice in LakeCounty, CLC was ranked #15 on the Forbes list of Top 100 Employersin the State of Illinois for 2019. * Do you have experience working for the non-credit continuingeducation division of a college?YesNo Desired Qualifications Expected Start Date09/01/2020 Posting Specific Questions – supplemental questionsRequired fields are indicated with an asterisk (*). Required Qualification • Bachelor’s degree in Human Resources Development or relatedLearning & Development field, or degree in Education orBusiness• One (1) to three (3) years of experience in corporate trainingand/or continuing education.• Strong understanding and application of Instructional SystemDesign with proven work experience in instructional design and withinstructional technology.• Advanced knowledge of adult learning theory and successfuldemonstration of practical application.• Strong understanding of assessments, skill gap analysis, anddata-collection models, methods and instruments.• Basic knowledge of competencies and competency models.• Strong understanding of program evaluation, including knowingmodels, methods and instruments• Strong understanding of e-learning development software knowledgeand skill.• Ability to write effective copy and instructional text.• Ability to design customized training programs to be evaluated atthe application and impact evaluation levels.• Strong research skills.• Excellent oral, written and interpersonal communicationskills.• Strong computer skills with data management experience.• Great project management, organization and prioritizationskills.• Ability to work independently and interdependently.• Proven creativity in solution design, selection, implementation,and in problem solving.• Experience learning and experimenting with new talent developmentand learning techniques and technologies, seizing new opportunitiesfor enhancing learning.• Competencies in the following:o Instructional Designo Needs Assessmentso Training Evaluationo Time Managemento Communicationo Accountabilityo Integrityo Researching, analyzing and using informationo Business Acumeno Project management Interview Process RequirementsNone, Writing Samples, Portfolio * Do you have a Bachelor’s degree in Human ResourcesDevelopment or related Learning & Development field, or degreein Education or Business?YesNo Software Testing RequiredExcel, MS Word, Outlook, Powerpoint Full-Time/Part-TimeFull-Timecenter_img LocationGrayslake Submit with Application: Two (2) lessons/modules/chapters from two(2) different courses that you have developed in the last 1-2years. If you have developed face-to-face and online courses,supply a sample of each (latter can be a link).For those being interviewed: If selected for an interview, plan tolead a mock meeting with WPDI division managers to analyze theneeds surrounding a new course idea and chart the path forward tofruition.Position open until filled Posting Date07/07/2020 Total Hours per week40.00 Posting NumberS01257 • Advanced degree in Human Resources or related Learning andDevelopment field.• Experience working for the non-credit continuing educationdivision of a college.• Bilingual in Spanish and English Closing Date Monday-Friday 8 a.m. to 4:30 p.m.This position may require availability outside of the standardbusiness day (evening open house, focus groups, meetings,etc.) Special Instructions Summary Job FamilySpecialist Job Summary Internal Position TitleSolutions Specialist * Are you bilingual in Spanish and English?YesNo * Do you have a strong understanding and application ofInstructional System Design with proven work experience ininstructional design and with instructional technology?YesNo Position TypeStaff • Works in close collaboration with leaders and colleagues fromWPDI’s Professional Development, Talent Development Services andSmall Business Development and International Trade Center tosupport their solution development needs.• Proactively researches the local labor, employer and smallbusiness markets and recommends solutions that best aligns withLake County’s employment needs, skills and industries. They alsoresearch, analyze, recommend, and evaluate outsourced subjectmatter experts, instructional designers, developers, instructorsand facilitators.• Demonstrates competency in data analytics, needs assessments,instructional design, training/program evaluation, time management,and consultation to support solution selection and developmentefforts supporting WPDI .• Assists in the analysis of an employer’s specific skill gaps torecommend the best learning solution, which may include openenrollment classes, customized and/or off-the-shelf training,college credit classes, and/or coaching.• Assists with the scoping, forecasting, planning and projectmanaging instructional design projects that encompass team membersfrom WPDI departments, other CLC department, business partners,employers and/or other stakeholders to ensure timely completions ofprojects.• Assist in the design, development, and/or customization ofinstructional materials, including facilitator and participantguides, PowerPoint slides, handouts, job aids, etc.• Recommends the training modality that best aligns with thetargeted learners, skills and industry, such as online (synchronousand/or asynchronous), face-to-face, and blended learning.• Determines build versus buy decision with regard to trainingsolutions, based on a detailed review of off-the-shelf solutionsand the availability of qualified SMEs, curriculumdesigners/developers and budget.• Reviews and oversees WPDI’s instructor/facilitator evaluations incollaboration with WPDI staff to determine continuance of use forstrong performers and separation of engagement for lowperformers.• Reviews and analyzes student and client evaluation forms andrecommends related programs for each WPDI department and/oremployer.• Oversees WPDI’s Development Resource library (solutions) toensure integration between all three WPDI business units.• Participates in WPDI’s standing collaborative meetings withacademic divisions to identify opportunities for partnership (e.g.,co-listed classes/programs, supporting CEUs, etc.), take projectnotes, report out on program development, track new programdevelopment, evaluate new program success, and continue to developgreat working relationships with WPDI’s peers.• Reviews and updates current curriculum and pathways into and outof current programs, including and preparing and/or reviewingcourse information for completeness, based on established learningobjectives and related competency/skill development needs.• Obtains and maintains approval from various state agencies onaccreditation, certification, and licensing and ensures thatregulatory and licensing criteria and guidelines as well asinstitutional requirements are maintained.• All other duties as might be assigned by supervisor and/ormatrixed in department leaders. The College of Lake County is an equal opportunity employer and hasa strong commitment to diversity. In that spirit, it seeks a broadspectrum of candidates including minorities, women and people withdisabilities. EOE /AA/M/F/D/V Applicant DocumentsRequired DocumentsResumeCover LetterUnofficial Transcript 1Other DocumentOptional DocumentsMedia PortfolioAvailability ScheduleTeaching PortfolioDesign Portfoliolast_img